Privacy policy

1. Our Commitment to Privacy
TOPLUM CNCPTS PTY LTD (“we”, “us”, “our”) is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and manage your personal information.

2. What Information We Collect
We may collect the following types of personal information:

  • Identity Data: Name, shipping address, billing address, email address, and phone number.

  • Financial Data: Payment card details (processed securely via our payment gateway, we do not store full card numbers).

  • Technical Data: IP address, browser type, and information on how you use our website, collected via cookies.

3. How We Collect Information
We collect information directly from you when you place an order, create an account, or subscribe to our newsletter. We also collect data automatically through cookies as you navigate our website.

4. Why We Collect Information
We use your information to:

  • Process and fulfill your orders.

  • Communicate with you about your orders and our products.

  • Improve our website and user experience.

  • Send you marketing communications, if you have opted-in to receive them.

5. Disclosure of Information
We may share your information with third-party service providers for the purposes of payment processing, order fulfillment, and shipping. We will not sell or rent your personal information to third parties.

6. Your Rights
You have the right to access, correct, or delete your personal information. You may also unsubscribe from our marketing communications at any time. To do so, please contact us at info@toplum.co

7. Third-Party Services (Shopify)
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage, databases, and general Shopify application. They store your data on a secure server behind a firewall.

8. Privacy Policy vs Terms of Service
If there is a conflict between this Privacy Policy and our Terms & Conditions, this Privacy Policy will apply to the extent it relates to your personal information.

9. Legal Disclaimer
This Privacy Policy is not legal advice. You are responsible for ensuring its accuracy and complying with applicable laws. By using this site, you agree to the practices described in this policy.